Last updated: October 23, 2026

This Privacy Policy explains how SOLVYN™ collects, uses, stores, shares, and protects personal information when you visit our website, browse our products, communicate with us, or place an order.

Our website is available at https://slvyn.com.

SOLVYN™ is operated by SLVYN.COM, Business No. 331831008, Israel.

For privacy-related questions or requests, please contact:

trysolvyn@gmail.com

By using our website, you acknowledge the information provided in this Privacy Policy. Where applicable law requires your consent for specific data processing activities, we will request that consent separately.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

Personal and Contact Information

Your name, email address, telephone number, billing address, shipping address, and other information you provide when placing an order or contacting us.

Order and Transaction Information

Products purchased, selected bundles, quantities, order values, transaction status, payment confirmation, shipping information, and purchase history.

Technical and Usage Information

IP address, device identifiers, browser type, operating system, approximate location derived from technical information, referring websites, pages visited, products viewed, website interactions, and session information.

Shopping and Website Activity

Information about products viewed, selected product options, items added to the cart, checkout activity, completed purchases, and interactions with website features.

Marketing and Advertising Information

Advertising identifiers, referral sources, campaign interactions, advertising preferences, and information collected through cookies, tracking pixels, tags, and similar technologies.

Customer Communications

Information contained in messages, support requests, return inquiries, feedback, and other communications you send us.

Payment Information

Payment information is generally processed by Shopify and authorized payment service providers. We do not ordinarily receive or directly store complete payment card numbers.

The information collected depends on the services used, the technologies enabled on our website, and applicable privacy settings.

2. How We Use Personal Information

We may use personal information for the following purposes:

• Operating and maintaining our online store.

• Processing payments and fulfilling orders.

• Arranging shipping and delivery.

• Providing customer service and responding to inquiries.

• Managing returns, cancellations, and refunds.

• Detecting fraud, misuse, and security threats.

• Maintaining transaction and accounting records.

• Complying with applicable legal and regulatory obligations.

• Analyzing website traffic, customer interactions, and store performance.

• Improving the shopping experience and website functionality.

• Measuring the effectiveness of advertising campaigns.

• Displaying relevant advertising and conducting remarketing where permitted by law.

• Sending promotional communications where legally permitted.

We process personal information on the legal grounds applicable to the relevant activity, which may include performing a contract, complying with legal obligations, pursuing legitimate business interests where permitted, or obtaining consent.

Where consent is legally required, including for certain advertising technologies or marketing activities, we will seek that consent before the relevant processing takes place.

3. Shopify and Third-Party Service Providers

Our online store is hosted and operated using Shopify, which provides e-commerce infrastructure, checkout functionality, order management, and related services.

We may use third-party providers to support our operations, including:

• Payment processing and transaction services.

• Shipping companies, suppliers, and fulfillment partners.

• Website hosting and technical services.

• Analytics and website performance measurement.

• Advertising platforms, including Google Ads.

• Customer support and communication services.

• Product review and feedback platforms.

• Fraud prevention and security services.

• Accounting, tax, legal, and professional services.

These providers may receive or process information necessary to perform their services, subject to applicable law and the relevant contractual arrangements.

We do not sell customer personal information for monetary compensation.

However, certain disclosures of website activity or identifiers to advertising partners for targeted advertising may be considered a “sale,” “sharing,” or targeted advertising under particular privacy laws, even where no money is exchanged.

Where such laws apply, we will provide the required notices, choices, and opt-out mechanisms.

Third-party providers may also have their own privacy policies describing their processing practices.

4. Order Fulfillment

To process and deliver purchases, we may share necessary order information with suppliers, fulfillment centers, shipping companies, and logistics partners.

This information may include:

• Customer name.

• Delivery address.

• Telephone number, where necessary.

• Product and quantity ordered.

• Shipping instructions.

• Order reference and delivery status.

This information is shared for purposes such as preparing, packing, shipping, tracking, and delivering an order.

Some fulfillment and logistics partners may operate outside the country in which the customer resides.

We aim to limit the information disclosed to what is reasonably necessary for the relevant service.

5. Cookies, Advertising Pixels and Tracking Technologies

Our website may use cookies, tracking pixels, advertising tags, local storage, and similar technologies.

These technologies may be provided by Shopify, Google, and other service providers integrated with our store.

Essential Website Technologies

Certain technologies are necessary for functions such as maintaining the shopping cart, enabling checkout, remembering selections, preventing fraud, and supporting website security.

Analytics and Performance Measurement

We may use analytics technologies to understand how visitors interact with our website, measure traffic, identify technical issues, and improve the shopping experience.

Google Ads and Conversion Tracking

We use, or may use where enabled, Google Ads tracking technologies, including Google tags and related conversion measurement tools.

These technologies may help us understand how visitors interact with our advertising and website, including events such as:

• Visiting product pages.

• Viewing or selecting products.

• Adding products to the shopping cart.

• Beginning checkout.

• Completing a purchase.

Depending on the configuration, advertising technologies may collect or receive information such as device and browser details, IP address, cookie or advertising identifiers, advertisement interactions, page activity, transaction values, and conversion events.

This information may be used to measure advertising effectiveness, improve campaigns, attribute purchases to advertisements, and support remarketing or personalized advertising where permitted.

Enhanced Conversions

If enhanced conversion measurement is enabled, certain customer-provided information, such as an email address or telephone number, may be processed and securely transmitted to Google in a hashed format for conversion matching and measurement, subject to applicable law and consent requirements.

Hashing is a method of transforming information for matching purposes; it does not necessarily mean the information is anonymous.

Other Advertising Pixels

We may also use additional advertising pixels or tracking tools through Shopify or other integrated advertising platforms.

The technologies actually used depend on the applications and integrations enabled on our website.

Cookie Consent and Preferences

Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.

Customers may be able to accept, reject, or adjust applicable tracking preferences through the privacy controls available on the website.

You may also manage cookies using your browser settings. Blocking certain technologies may affect website functionality.

Where legally required, we will respect applicable requests to opt out of targeted advertising or qualifying sharing of personal information.

Our privacy controls and the operation of third-party pixels are intended to reflect customers' applicable privacy choices.

6. Marketing Communications

Where permitted by law, we may send marketing communications, promotional offers, product updates, and other relevant information.

Where prior consent is required for marketing communications, we will obtain it before sending them.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or contacting us at:

trysolvyn@gmail.com

Opting out of promotional communications does not prevent us from sending necessary transactional messages, including order confirmations, shipping updates, receipts, and customer service communications.

Marketing email preferences and advertising tracking preferences may be managed separately.

7. International Data Transfers

SOLVYN™ operates from Israel and serves customers in Israel and the United States.

Because we use Shopify and other service providers that may operate internationally, personal information may be transferred to, stored in, or processed in countries outside the customer's country of residence.

These countries may have different privacy and data protection laws.

Where required by applicable law, we will use appropriate safeguards and take reasonable measures in connection with international transfers of personal information.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Such measures may include access controls, secure payment infrastructure, and security protections provided by our technology and service providers.

Although we take reasonable steps to protect personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If a security incident occurs, we will respond and provide notifications where required by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy.

Relevant purposes may include:

• Processing and delivering orders.

• Providing customer support.

• Handling returns, cancellations, and disputes.

• Maintaining accounting and tax records.

• Detecting fraud and protecting our services.

• Meeting legal and regulatory requirements.

• Managing applicable marketing preferences.

Different categories of information may be retained for different periods based on their purpose, applicable law, and legitimate operational needs.

When personal information is no longer required, we will delete, anonymize, or otherwise handle it as appropriate and in accordance with applicable requirements.

10. Your Privacy Rights

Depending on your place of residence and applicable law, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information, where applicable.

• Withdraw consent where processing is based on consent.

• Object to or restrict certain uses of personal information, where legally available.

• Opt out of certain marketing communications.

• Opt out of certain targeted advertising activities or qualifying sales or sharing of personal information, where applicable.

• Exercise additional privacy rights provided by relevant law.

Israeli Residents

Israeli privacy law provides applicable rights relating to access to and correction of personal information held in databases, together with other protections under relevant law.

United States Residents

Residents of certain U.S. states may have additional rights under applicable state privacy laws, which may include access, correction, deletion, and the right to opt out of certain uses of personal information for targeted advertising.

Where legally required, we will provide a method for exercising applicable opt-out rights, including through available website privacy controls.

Submitting a Request

To exercise a privacy right, contact:

trysolvyn@gmail.com

Please describe your request and provide enough information for us to identify the relevant account or transaction.

We may request reasonable identity verification before fulfilling certain requests.

We will respond within the period required by applicable law. Requests may be subject to legally permitted exceptions.

We will not unlawfully discriminate against customers for exercising their privacy rights.

11. Children's Privacy

Our website is intended for a general shopping audience and is not specifically directed toward children.

We do not knowingly collect children's personal information in violation of applicable laws or knowingly use such information for targeted advertising where prohibited.

Where parental or guardian consent is legally required, we will comply with the relevant requirements.

If we become aware that personal information has been collected or processed unlawfully in connection with a child, we will take appropriate steps to delete the information or otherwise address the situation as required by law.

Parents or guardians may contact us at:

trysolvyn@gmail.com

12. Legal Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with applicable laws, regulations, or valid legal processes.

• Respond to lawful requests from competent authorities.

• Investigate suspected fraud or security incidents.

• Protect our legal rights, customers, or business operations.

• Enforce lawful agreements.

• Establish, exercise, or defend legal claims.

Any such disclosure will be made in accordance with applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, service providers, legal obligations, or data processing activities.

The latest version will be published on this page together with its updated revision date.

Where required by applicable law, we will provide additional notice or obtain renewed consent for material changes in how personal information is processed.

14. Contact Information

For questions, privacy inquiries, or requests relating to personal information, please contact:

SOLVYN™

Operated by: SLVYN.COM

Business No.: 331831008

Business Address: 13 Shalom Aleichem St., Migdal HaEmek, Israel, 2308003

Email: trysolvyn@gmail.com

We will review and respond to privacy-related requests in accordance with applicable law.